Frequently asked questions about discounted kids products

What is in this section?

Children’s clothing, toys, stationery and decor at a reduced price. Everything is new and from our regular catalogue, marked down as seasons change.

Can I return it if the size is wrong?

Yes, within 14 calendar days, unworn and with its labels. Write to [email protected] and we will explain how.

Is it worth buying larger sizes for later?

It is one of the smartest ways to use a sale, since children grow into everything eventually. Just favour sizes for the same season next year, so a summer dress does not arrive in the child’s life in December.

Do products get restocked?

Rarely. Sale stock is what remains, so a size that disappears is usually gone for good.

How long does delivery take?

We hand the parcel to the courier within a maximum of 48 working hours from the moment your payment is confirmed. Delivery then takes 1 to 2 working days in mainland Spain and 4 to 10 in the Canary Islands, Ceuta and Melilla. Shipping costs 4.95 euros in mainland Spain and 6.95 euros to the islands, Ceuta and Melilla, and it is free from 30 euros. We currently ship within Spain only, so if you need us to send an order somewhere else, write to [email protected] and we will tell you what we can do.

What if I get it wrong?

You have 14 calendar days from receiving the order to change your mind, no explanation needed. Just email [email protected] and we will walk you through the return.