Frequently asked questions about our bags and pouches

Are pouches only for travelling?

Not at all. Most end up in daily use holding make-up, cables, medicines or pens, and people who buy one usually come back for a second. They are the classic case of an object finding its own job.

Do they hold up to daily use?

They are made for it, with solid zips and lined interiors. What kills a pouch is normally the zip rather than the fabric, so that is where the quality shows.

Can they be washed?

Fabric pouches can, by hand in cold water and left to air dry. Avoid the tumble dryer, which is what deforms the lining and the zip.

Do they work as gifts?

Very well, because there is no size to get wrong and everyone finds a use for one. They are also easy to combine with something small inside, which turns one object into a proper present.

How long does delivery take?

We hand the parcel to the courier within a maximum of 48 working hours from the moment your payment is confirmed. Delivery then takes 1 to 2 working days in mainland Spain and 4 to 10 in the Canary Islands, Ceuta and Melilla. Shipping costs 4.95 euros in mainland Spain and 6.95 euros to the islands, Ceuta and Melilla, and it is free from 30 euros. We currently ship within Spain only, so if you need us to send an order somewhere else, write to [email protected] and we will tell you what we can do.

What if I get it wrong?

You have 14 calendar days from receiving the order to change your mind, no explanation needed. Just email [email protected] and we will walk you through the return.