Frequently asked questions about new baby gifts

What is genuinely appreciated when a baby is born?

Something that helps the parents or something that lasts. In the first weeks nobody needs another toy, and the gifts that get remembered are the keepsakes and the practical things.

Clothing or decoration?

Clothing if you skip the newborn size and go for 6 to 12 months, which is what actually gets worn. Decoration if you want something that stays in the room for years rather than for weeks.

When is the best moment to give it?

Slightly later than everyone else. The first fortnight brings an avalanche of presents, and a gift that arrives in the third or fourth week is enjoyed far more calmly.

What works for decorating the baby’s room?

Prints, lamps and textiles in colours rather than characters, since a nursery theme is outgrown quickly. There is a kids decor section with the whole range.

How long does delivery take?

We hand the parcel to the courier within a maximum of 48 working hours from the moment your payment is confirmed. Delivery then takes 1 to 2 working days in mainland Spain and 4 to 10 in the Canary Islands, Ceuta and Melilla. Shipping costs 4.95 euros in mainland Spain and 6.95 euros to the islands, Ceuta and Melilla, and it is free from 30 euros. We currently ship within Spain only, so if you need us to send an order somewhere else, write to [email protected] and we will tell you what we can do.

What if I get it wrong?

You have 14 calendar days from receiving the order to change your mind, no explanation needed. Just email [email protected] and we will walk you through the return.