Frequently asked questions about photo frames

What is a floating frame?

One where the photograph is held between two panes with a margin around it, so the image appears to float rather than sit inside a border. It suits modern photographs and makes even a phone snapshot look deliberate.

What kind of photo works best?

One with air around the subject. Very busy images fight with the frame, while a picture with some empty space in it gains a lot from the margin.

Wall or shelf?

A shelf is more forgiving: you can move it, lean it, change the photo and never drill a hole. Reserve the wall for the images you are sure about.

Is it a good gift?

It is one of the best, provided you put a photograph in it. An empty frame is an errand, a frame with the right picture inside is a present.

How long does delivery take?

We hand the parcel to the courier within a maximum of 48 working hours from the moment your payment is confirmed. Delivery then takes 1 to 2 working days in mainland Spain and 4 to 10 in the Canary Islands, Ceuta and Melilla. Shipping costs 4.95 euros in mainland Spain and 6.95 euros to the islands, Ceuta and Melilla, and it is free from 30 euros. We currently ship within Spain only, so if you need us to send an order somewhere else, write to [email protected] and we will tell you what we can do.

What if I get it wrong?

You have 14 calendar days from receiving the order to change your mind, no explanation needed. Just email [email protected] and we will walk you through the return.